Knowledge Management



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Certified Knowledge Manager Training
co-led by Douglas Weidner, Chairman, International Knowledge Management Institute
Barry Hardy, Founder & Director, InnovationWell
Pavel Kraus, President, Swiss Knowledge Management Forum and Partner, aht'intermediation
Beat Knechtli, Director, Chief Knowledge Officer, PricewaterhouseCoopers (PwC) Zurich
Michael Wyrsch, Vice President and Leader Knowledge Management Competence Center, Credit Suisse
Stephan Bohr, Global Knowledge Management Leader Advisory (EMEA), PricewaterhouseCoopers (PwC)

to be held again in Basel, Switzerland (19 - 23 April 2010)

The Certified Knowledge Manager (CKM), created by the KM Institute’s Douglas Weidner, is a world-leading flagship KM certification training program. It is a full 5-Day learning workshop with instructor-led activities, dynamic interaction among students and additional blended supporting materials and activities. The CKM training has been to used to train top managers from over 500 organisations worldwide since 2001. Join our growing community of CKM Grads and find out why students are calling the CKM the "best overall Knowledge Management learning experience." Workshop will be delivered in English.

Part of the course can be accessed in eLearning mode prior to the workshop leaving more time for discussion and exercises at the workshop. Additional modules will also be available in eLearning mode post-workshop. The Institute is also currently establishing an expanded international faculty and certification board. The CKM certification is part of the requirement towards Masters CKM status, faculty status, etc.

What You Will Learn
* Understand and easily grasp the KM Essentials, the most common Knowledge Management principles and techniques
* Benefit from access to the most robust KM Body of Knowledge (KMBOKâ„¢) available
* Learn to actually "perform KM" through our unique, "learn by doing" approach
* Enjoy instructors’ high energy, dynamic teaching style, delivery and expertise
* Present and evaluate your KM ideas or plans among class peers for feedback and discussion
* Join an active Community of Practice (CoP) of all former CKM grads
* Demonstrate to your employers/colleagues you can actually lead a KM initiative!
* Earn the coveted CKM designation

Who should attend?
Managers and team leaders in a position to apply best knowledge management practices and initiatives in their organisation including senior and middle-management, knowledge managers, IT professionals, MBAs, independent consultants, R&D managers, marketing and product managers.

Program Topics
KM Terms, Models, Metaphors, Knowledge Definitions and Attributes, Knowledge Episodes & Processes, KM Endgame, KM Theory and Models, KM Universe Model, KM Rationale & Case Studies, Interactive Knowledge Café, Full Life Cycle KM Methodology, KM Body of Knowledge (KMBOK™), Managing KM Initiatives, Strategy & Planning, Knowledge Audits and Mapping, Change Management Planning, KM Sciences, Business Taxonomies, Social Nets, Learning Theory, Complex Adaptive Systems, KM Metrics, Storytelling, Communities, Knowledge Repositories, Benchmarking, Collaborative Technologies, Personal KM, Knowledge Mapping Methodology, KM Initiative Planning & Management, KM Investment Analysis (ROI), Intellectual Capital, Innovation Techniques, Disruptive Technologies, KM Performance Measurement, KM Case Studies & Analysis

Testimonials from our 2005 class
"Having been in KM for over 6 years, I can vouch for the robustness of the content and enjoyed capturing the new knowledge nuggets, especially around Measurement. I enjoyed the member participation and the diversity of the group which helped to place a broad and rich perspective on the course"
-- Hank Malik, IBM

"I liked the blend of theory and practice, opportunity to learn from fellow students, enriched brainstorming and knowledge café techniques, and pragmatic approach. Douglas is clearly an accomplished expert in the field and he is a very good presenter."
-- Andre Stepanov, Heidrick & Struggles

"I liked the interaction with the trainer and other participants, enthusiasm of the group, open discussions and contributions of participants."
-- Beat Knechtli, ABB

View Photos from our 2007 class…

Download CKM program brochure
For further information and questions on Workshop & Training programs and registration, please contact Dr. Barry Hardy at: barry.hardy [at] douglasconnect.com, Tel: +41 61 851 0170
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